Built by practitioners, for practitioners

The expertise behind the product

Ci Flow did not start as a software idea. It started as a working problem that took twenty years to define properly.

Jvalin Sonawala has spent two decades leading transformation and operational excellence across banking, utilities, telecommunications, healthcare, government and insurance. The work spanned deep technical engineering, enterprise architecture, service management and quality systems, which is an unusual combination. It meant seeing improvement programmes from three angles at once: the process being fixed, the systems carrying it, and the governance judging it.

That range matters because the failure mode is always the same and always structural. Good belts produce good analysis. The programme still decays, because problem selection happens before the method starts and sustainment happens after it ends. Nobody is graded on either.

Doctoral research turned that observation into the Navigate Framework, an eight-phase approach to enterprise transformation. Running Lean 6 Sigma Hub then tested it against hundreds of belt candidates who went back to real jobs and hit the same wall. Ci Flow is what the framework looks like when it stops being a diagram and becomes the place the work actually lives.